Privacy Policy

Inquiry form: your name, email address and message, plus any optional details you provide (service of interest, reference sites, domain and email preferences).

Client dashboard: for clients under contract, the account's email address and password (stored encrypted), site name, notification email language, and the edit requests and images you submit.

Payments: the month each monthly fee covers, the amount, the payment date and the payment method. If you register a card for automatic payment, Toss Payments collects and processes the card details directly; we never receive or store the full card number or expiry date. We keep only the automatic-payment key Toss Payments issues, the card company and a partly masked card number.

Cookies and visit statistics: the dashboard uses an essential cookie to keep you signed in. For visit statistics we use a self-hosted analytics tool and Cloudflare Web Analytics (no cookies) and Google Analytics (uses cookies) to measure page views, referrers and browser and device types. You can refuse cookies in your browser settings, but dashboard sign-in may then not work.

To reply to inquiries and discuss potential projects.

To receive and handle edit requests in the dashboard and email you progress updates.

To bill the monthly fee, process payments, send payment confirmations, failure notices and upcoming-payment notices, and handle unpaid amounts and refunds.

To improve the site using visit statistics. We do not use your information for marketing unrelated to your inquiry or contract.

Inquiry emails: as long as needed to respond, and for the contract term and any period required by law (commercial and tax law) if a project goes ahead.

Dashboard account and edit requests: for the contract term, deleted without delay once the contract ends.

Payment records: 5 years, as required by Korea's Act on Consumer Protection in Electronic Commerce.

Automatic-payment key: deleted as soon as you cancel automatic payment or the contract ends, with a deletion request to Toss Payments.

Information we are not required by law to keep is deleted as soon as you ask. Electronic files are deleted so they cannot be recovered.

We entrust personal information to the following providers to run the service, and make sure they handle it securely.

Toss Payments Co., Ltd.: card registration and payment processing for automatic payments

Supabase Inc.: storage of dashboard accounts, edit requests and payment records

Resend, Inc.: delivery of inquiries and notification emails

Cloudflare, Inc.: website delivery and visit statistics

Google LLC: visit statistics (Google Analytics)

When you use the service, personal information is sent over the network to servers outside Korea, as listed below, and kept for the periods in section 3.

Supabase Inc. (Singapore): dashboard accounts, edit requests and images, payment records

Resend, Inc. (United States): name, email address, inquiry and notification email content

Cloudflare, Inc. (United States) and Google LLC (United States): visit statistics (IP address, browser and device information, visit history)

If you prefer not to have your information transferred, you can contact us by phone and refuse cookies in your browser. The dashboard and online payment are then not available.

We do not sell your personal information or provide it to third parties, except where required by law.

You can ask to access, correct or delete your information, or to stop its processing, at support@studioexpertise.com. You can cancel card automatic payment yourself in the dashboard.

Privacy officer: Jiheon Chae, Founder · support@studioexpertise.com · +82-2-581-0707

If this policy changes, the update will be posted on this page with a new effective date.